Vicky Bakery Fort Myers

Goku Gregory a month ago

Exceptional customer service. Friendly staff and their Cuban pastries are second to none. Miami is loaded with these and we need more here. Maybe Cape Coral can get one soon.... Can't wait to go back

Randi R 4 months ago

We went here for the first time a few weeks ago, and immediately my kiddo said they wanted a cake from here for their birthday, which happens to also fall on Mother’s Day this year. So today we went and purchased a Strawberry cake and as much as we tried, we could not wait until the next day to try a piece. Mind you, I am not a cake person, I prefer chocolates over sweets, but WOW! I thought their donuts and coffee were good but, THIS TAKES THE CAKE! All pun intended! So amazing and I would highly recommend this place to appease any sweet tooth. They have a large selection and we plan to come back to try more new things. Deliciously dangerous place.

Isuredid 15 5 months ago

I don't like the energy at Vicky's. The staff looks bored and uninterested. I ordered lunch pickup and because it was a special through Uber eats, I won't complain too much. But literally 3 minutes after I placed the order I called and asked if one of the sandwiches could have no pickle or mustard and I was told it's ready in the bag sorry it's done already. I just didn't like that. If I were paying full price I would have canceled the order and gone to San Luis. It's the same distance from my job, and they'll make it fresh. I just think it's a courtesy to make your customers feel good when you can accommodate something so simple as no pickles or mustard. It's the small things that count. I probably won't go back, at least not for a while. Oh and Fort Myers definitely does not run on Vicky's, that's for dunkin' donuts, get your own slogan. As an update, when I arrive to work I saw that the sandwich had been fixed. I'm not going to delete this post because nobody said it had been fixed, so I was already upset. Just do better on customer service, and it wouldn't break your face to smile 😁

Christina 5 months ago

I’ve been a regular customer at Vicky’s Bakery and come here almost every morning, choosing this location over places like Dunkin and Starbucks because I prefer to support local businesses. Unfortunately, my experience today (around 7:23 AM) was very disappointing. I was given a coffee that was completely cold—I could literally put my finger in it. I politely let the employee know, and she reheated the same coffee and brought it back. When she handed it to me, I said “thank you,” and she just nodded her head without saying a word, with a visible attitude as if she was annoyed that I even mentioned it. As I was leaving, I noticed her saying something to another employee, which made the situation uncomfortable. I went back to ask for her name because her behavior felt unnecessary and unprofessional, but she denied having an attitude. I don’t think it’s unreasonable to expect hot coffee and basic courtesy, especially as a loyal, returning customer. Customer service matters, and this experience was disappointing enough to make me reconsider coming back.

Shabonia 11 months ago

I had the guava pastry, the guava with cheese pastry, and the tres leches all of it was absolutely delicious! You can taste the love. The pastries were fresh, flavorful, and made with care. The staff was friendly and quick, and the whole experience was warm and welcoming. I’ll definitely be back!